tkvip Terms & Conditions

1 General Introduction & Acceptance

These Terms and Conditions ("Terms") apply to all users of the tkvip platform and its services. By accessing the tkvip website, creating an account, or participating in any game or betting activity, you are considered to have fully read, understood, and accepted these Terms.

tkvip reserves the right to amend or update these Terms at any time without prior notice. Continuing to use the platform after updated Terms have been published will be treated as your automatic acceptance of the new Terms. We therefore recommend reviewing this page regularly.

2 Eligibility & Account Registration

2.1 Age & Eligibility Requirements

To open an account and use tkvip services, you must be at least 21 years of age. tkvip may request valid identification at any time for age verification. Accounts created with false information will be closed immediately and all funds in such accounts may be forfeited.

2.2 One Account Policy

Only one account is permitted per individual, household, or residential address. If the same person or household operates multiple accounts — regardless of the identity used — all accounts will be closed and any bonus rewards will be considered void.

2.3 Accuracy of Registration Information

All information provided when creating an account — name, date of birth, mobile number, email, and payment details — must be accurate, complete, and up to date. Any changes to this information must be reported to the support team immediately. The user bears full responsibility for any issues arising from incorrect information.

2.4 Account Security

You are solely responsible for keeping your login password and account details secure. Giving any third party access to your account is strictly prohibited. If you suspect any unauthorized access to your account, contact our support team immediately.

3 Deposits, Withdrawals & Payments

3.1 Accepted Payment Methods

tkvip currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, major commercial banks apply, including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.

3.2 Minimum Deposit & Withdrawal

• Minimum deposit: ৳200 (per method)
• Minimum withdrawal: ৳500
• Typical withdrawal processing time: 30 minutes to 3 hours

3.3 Payment Verification

tkvip reserves the right to formally verify any deposit or withdrawal. The payment method and account name must match. Deposits made in a third party's name are strictly prohibited; such transactions may be cancelled and the related funds returned.

3.4 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). No currency conversion facility is currently available.

4 Bonuses & Promotional Offers

4.1 Welcome Bonus

First-time depositing members will receive a 100% welcome bonus — up to ৳8,000. For example: deposit ৳1,000 and receive ৳1,000 in bonus, giving a total balance of ৳2,000. Or deposit ৳18,000 or more to receive the maximum ৳8,000 bonus, giving a total balance of ৳26,000.

4.2 Wagering Requirements

A wagering requirement of 20 times the bonus amount must be met. Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus. Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before bonus winnings can be withdrawn.

4.3 General Bonus Rules

• An account is eligible to receive the welcome bonus once only.
• Withdrawal is not permitted before the bonus has been used.
• If an attempt is made to exploit bonuses through multiple accounts, all related accounts will be closed.
• tkvip reserves the right to modify or cancel any promotional offer.
• If any technical error or unusual activity is detected in relation to a bonus, tkvip may cancel that bonus.

5 Gaming & Betting Rules

5.1 Fair Play Policy

tkvip is committed to ensuring a fair play environment. All games are operated using Random Number Generator (RNG) technology, which guarantees unbiased results. Any attempt to artificially influence the outcome of a game — through any software, strategy, or system — is strictly prohibited.

5.2 Prohibited Activities

• Using any automated playing software, including bots
• Exploiting bonuses or offers through multiple accounts (bonus abuse)
• Colluding with others to determine the outcome of a bet
• Exploiting any technical flaw or bug in the system for an advantage
• Money laundering or any other illegal financial activity

If any of the above prohibited activities are detected, the relevant account will be immediately suspended or permanently closed, and all funds in that account may be forfeited.

5.3 Game Service Availability

tkvip reserves the right to temporarily suspend any game or service at any time for technical maintenance, software upgrades, or any other reason. tkvip is not obliged to provide compensation for such disruptions.

6 VIP Program

tkvip's VIP Program has five levels — Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback amount differs at each level:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Changes in VIP level are determined based on a member's activity and participation. tkvip reserves the right to modify the VIP Program rules at any time. Wagering requirements may also apply to cashback bonuses.

7 Account Closure & Suspension

7.1 Closure by tkvip

tkvip may immediately suspend or permanently close any account in the following circumstances:

• Violation of any provision of these Terms
• Evidence of fraud, deception, or system abuse
• Failure to pass age verification or providing false information
• Suspicion of money laundering or any other illegal activity
• Prolonged account inactivity

7.2 Closure at User's Request

Any member may request to close their own account. In this case, the account closure process will be completed after all outstanding matters have been settled. A self-exclusion facility is also available as part of responsible gaming.

8 Limitation of Liability

tkvip is not liable for any financial loss or inconvenience arising from service disruptions, software errors, third-party hacking, or other technical issues. Users are considered to use this platform voluntarily and to be aware of the associated risks.

Gambling carries a risk of financial loss. tkvip never guarantees a specific profit from gaming. Please consider your own financial means before participating in any bet or game.

9 Privacy & Data Protection

tkvip's privacy policy applies to the collection, use, and storage of your personal information. By creating an account, you are also considered to have consented to our privacy policy. We do not sell or share your personal information with third parties — it may only be disclosed where necessary for service operations and where required by law.

For more details, please visit our Privacy Policy page.

10 Responsible Gaming

tkvip firmly believes in responsible gaming. We encourage all members to monitor their gaming activity and play within their limits. If you feel that gambling is causing a problem, please contact us.

tkvip provides Self-Exclusion, deposit limit setting, and account control facilities. For more details, please visit our Responsible Gaming page.

11 Dispute Resolution

If you have a dispute regarding any transaction, game result, or account matter, please contact our support team first — at [email protected] or via 24/7 live chat. The support team provides assistance in both Bengali and English.

In resolving disputes, tkvip's decision will be considered final and binding, unless a different decision is reached through a specific legal process.

12 Intellectual Property

All content on the tkvip platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of tkvip or its licensors. Reproduction, distribution, or use of any content for commercial purposes without prior written permission is strictly prohibited.

13 Amendments & Contact

tkvip may amend these Terms at any time. For significant changes, an attempt will be made to notify members via their registered email or on the platform. However, it is the member's own responsibility to review the latest Terms regularly.

For any questions or complaints regarding these Terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 (Bengali & English)
• Hours: Bangladesh Standard Time (BST, UTC+6)